Contact

Please complete our contact form - we can't wait to hear from you!

Chat Site User enquiries:

  • Please kindly leave your username or use ‘anonymous’.
  • Please be specific or else the ticket may be closed.
  • We are committed to user safety – if you feel unsafe/harassed, please mark your enquiry as ‘High Priority’.

Business Enquiries:

  • Please leave your name/business name and contact details.
  • We are committed to excellent service: please provide as much information as possible so we can match you to the right person in our team.




    Contact us for anything, or make a request!

    We’re all about the spirit of collaboration. We aim to help our community thrive by building a culture of cooperation, communication, and concurrence.

    That is exactly why we’ve created our Collaboration Hub.

    Get in touch with the community, ask a question, or request a quote about our Services. Either way, we’re here for you!

    What Requests Can You Make?

    You can request or ask just about anything with this request form, as long as it does not violate CMX community standards. There are plenty of good reasons to use this request form, whether it’s for chat-related matters, project tasks, business enquiries or just to reach out.

    Here are some examples and ideas:

    And you can ask questions!

    Examples and ideas:

    How Do I Go About This? and…

    Where is all this heading?

    As mentioned above, our primary aim is to build and fortify our community with collaboration. Be it helping writers to get together, helping businesses grow or allowing users to capitalize on collective intelligence, we have always been about increasing cooperation between us and our users.

    We included an internal process for this request form to provide users with an official platform where they can make requests and ask questions, and all of these queries are conveyed to our team, and then to the appropriate personnel.

    CMX Chat already had a collaborative culture where users, pros, and mods would help each other out. So it was best to create a formal platform where no question or request would go missing.

    What Can You Use Our Request Form For?

    If you’re seeking inspiration or need clarification on what you can request, please appreciate that we want you to feel 100% confident expressing what you’d want. You can send a short or long message, or you can include requirements when needed – the more detail you provide us with the better.

    So please feel comfortable communicating with us on your terms. We pride ourselves on being an emotionally intelligent bunch of people so, feel safe in the knowledge that we are here for you!

     

    You can also enter your form submission purely for contact and feedback.

    We are constantly looking to innovate and improve based on any and all valuable insights. Perfecting this experience is our number one priority and we’re looking to bring maximum value to our users in all the ways we can.

    When project related, the team uses a dashboard that shows tasks and requests ranked in the order of importance and urgency. When the submission is personal, it will remain so.

    Though every request is equally significant, we appreciate the time sensitivity of some requests and therefore embrace the importance of acting according to individual circumstances.

    We’re looking to coordinate our internal teams with our growing social circles through this request section, and ultimately have both aspects working in perfect alignment. By doing so, we can enhance our overall experience dramatically and act upon informed insight of what you’d like to see, and what’s most important to you.

    CMX Chat Home About Us