CMX provides Discord server support and community management for businesses and organizations that need stable, well managed online communities. We handle server setup, moderation systems, workflows, and ongoing management to ensure your Discord operates smoothly, safely, and at scale.
Structured Discord Support for Growing Communities
Server Setup and Customizing
Starting a Discord server? We’ve got you covered from the ground up.
- Initial Setup: Our team handle all the essential settings and configurations to ensure your server runs smoothly from day one. If you are already started, they will roam around and see how they can help and you can tell us what you need.
- Customization: We make your server has custom roles, permissions, and aesthetics that reflect your branding, making it obvious where your users are and giving you full control over your staff’s permissions.
AI Integration and Automation
Streamline your Discord operations with our advanced AI tools. Not sure how they can help? Let us explain:
- Bot Integration: CMX Chat has state-of-the-art AI bots that we use to enhance user engagement and automate our moderators routine tasks. Our bots are easy to set up and can take the pressure off your team. They handle rule breaking, user safety, create fun user interactions and get involved in conversation to steer the chat somewhere else if needed… they are an all round huge help.
- Automated Moderation: Our AI keep your community safe too as they are trained to pick up keywords or phrases that break your community guidelines. Our solutions are battle-tested by us, in our Discord and in our Partner Servers Channels, so they are proven to maintain a welcoming, safe environment.
Community Engagement
Boost your server’s activity with our tailored engagement strategies.
- 3 x Engagement Ideas Books: We offer our 3 Engagement Ideas Books for you to use at your leisure. 100 Questions of The Day, 100 Ping Ideas and 100 Poll Ideas. We give you the cheat sheets and show you how best to use them.
- Event Support: From game nights to Q&A sessions, we provide tailor-made ideas to keep your community active and engaged, all while reflecting your brand.
Safety and Security
Protect your community with our robust safety protocols.
- Verification Systems: We offer a verification process built into your server to ensure that your members are authentic and ‘genuinely human’!
- Online Safety Protocols: We offer the template and services of our CXI team to safeguard your community from online threats and harassment, making your server a safe place to go and a place that users want to be.
Cross-Server Integration
Expand your reach and interaction with our innovative Cross Chat Bot.
- Cross Chat Bot: Our packages include connection from your server to others – we have opened the door to the newest level of Discord interaction and offer your server the chance to expand it’s reach. Check out this blog for more info>
Why Choose CMX Chat For Your Discord Needs?
Expertise
Our team are pros at community building and community management. We bring our proven best practices and our tried and tested methods to grow your server. We’ve done it ourselves!Custom Solutions
Every community is unique, and we embrace that. Our services are tailored to meet your specific goals and challenges and we are with you through the whole journey.Dedicated Support
Our passionate staff provide ongoing support to ensure your Discord server sees success. We don’t just set you up and leave; you can come back to us anytime for more help.
For more information please contact us. Our team is ready to assist you in setting up your perfect collaborative environment.